Novi Pay
Payment processing supported by Novi, powered by Stripe
Novi Pay is our Novi-supported payment processor designed to save Novi AMS customers time and money when compared to other processors.
- Automation, built into your Novi workflows, saving you time
- Provide a world-class, secure payment processor
- Financial savings on processing fees
| Novi Pay | Stripe | QuickBooks Payments | |
| Credit Card (Cards & Digital Wallets) |
2.75% | 2.9% + 30¢ | 2.99% |
| Credit Card (Keyed-in / Manual) |
2.75% | 3.4% + 30¢ | 3.50% |
| ACH Bank Payment | 1% ($5 max) | 0.8% ($5 max) | 1.00% |
Rates are accurate as of 1/20/2025. All listed rates are per transaction. Not all plans or incidental fees are shown. We encourage you to do your own fee comparison due diligence.
“A payment processor that seamlessly integrates with Novi and QuickBooks Online while saving us a ton on fees is amazing. Add Novi's incredible support, and it's a game changer!”
Russ Webb, CAE, Bay Area Apartment Association
Benefits of Novi Pay
When you start using Novi Pay, you'll get...
Automation
Built right into your Novi workflows, you won't need to add any additional manual processes.
- Automated, nightly deposit transactions in QuickBooks
- Smart Invoices for all transactions
- Payment details built directly into Novi
Powered by Stripe
Best-in-Class payment processor.
- Stripe Radar: Stripe’s proprietary fraud scoring system, adding another layer of security to your infrastructure.
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Automatic Card Account Updater (CAU): Reduce automatic payment disruption due to outdated card information. Stripe’s partnerships with Visa, Amex, Mastercard, etc, allow our CAU service to automatically update credit and debit card information. When a member’s payment information changes because of a card’s expiring or being replaced, the CAU automatically updates the card details.
Supported by Novi
The support you've come to know and love.
- Novi Pay is supported by the Novi team. When you have questions or need help, you’ll be working with the customer service you’ve come to love and expect. You can also expect regular updates and feature enhancements, just like you’re used to from Novi AMS.
Sign Up Today!
From your Association Settings > Payment Processor tab.
Fee Details
Pricing
(Cards, Digital Wallets, Keyed-in, or Manual)
Incidental Fees
Per disputed payment. This applies to both ACH and credit cards.
This is calculated as a 1.5% international card/payment method fee plus the standard credit card fee (2.75%).
Per failed ACH debit.
Reduce automatic payment disruption because of outdated card information. Stripe’s partnerships with Visa, Amex, Mastercard, etc, allow our CAU service to automatically update credit and debit card information. When a member’s payment information changes because of a card’s expiring or being replaced, the CAU automatically updates the card details.
If your account balance goes negative (from refunds/chargebacks, for example), you will be charged 1.5% of the debit amount.
Sign Up Today!
From your Association Settings > Payment Processor tab.